About us

Cyclexperience is an award winning team that are passionate about cycling and love to provide great experiences to customers from around the world.

We work with leading bicycle brands, local business and public authorities to bring our customers an unforgettable and sustainable cycling experience.

Our 25th Birthday

1st April 2018

Cyclexperience was launched on 1st May, 1993. We all celebrated with bubbly in our coffee mugs! (proper party still to come)

Brand new retail and chill area!

1st May 2018

New Retail Area

Cycling App Launched

8th July 2017

Working with local design agency fwdesign, 5 of our most popular routes in the New Forest are now available on the Cycling in the New Forest App.

New Cycling App Launched

Fleet Size Increased

2014

Cyclexperience becomes the first hire centre on the south coast to offer a choice of over 300 quality bikes to rent.

Fleet Size Increased

Retail Downsize

2011-2012

Closed down our e-commerce store and sold our Christchurch and Hythe stores to focus on bricks & mortar hire and retail in Brockenhurst

Corfe Castle hire launched

2007

Cyclexperience begin renting bikes at the stunning Corfe Castle, Dorset.

Corfe Castle

Launched early Ecommerce

2004

Cyclexperience launched one of the first e-commerce sites in the UK cycling industry.

Early eCommerce

First UK shop to sell Cube Bikes

2002

Cyclexperience were the first bike shop in England to sell Cube bikes.

Cube

Started selling E-bikes

2000

15 years before the ‘E-bike revolution’ we were already seeing the potential of Electric bikes.

First retail store opened

1994

We opened the Island Shop in Brockenhurst to focus on Bike Hire & Rental.

First Retail Store

You?

Do you enjoy helping people and working with bikes? Are you looking for a friendly workplace where you can really make a difference?

Well, you sound like our sort of person! There might be a place on our team.

Get in touch for a chat

Yaay! We won 3 awards!

29th November 2017

Cyclexperience won (not one, not two) three times at New Forest Brilliance In Business awards!

  • Outstanding Contribution to the Visitor Economy
  • Outstanding Contribution to the National Park
  • Business of the Year

New Hire Centre completed

4th August 2016

We built a new hire centre and leisure store in Brockenhurst Station Car Park with the help of a National Park Grant.

New Hire Centre

Hosted All Ability bike scheme

2013

We hosted the first New Forest National Park Inclusive bike scheme, PEDALL.

Read more about PEDALL

PEDALL Bike Scheme

Supporting Sky Ride

2010

We provided hire bikes to Sky Ride events in cities around the country.

Sky Ride

High five! An award!

2005

Cyclexperience was recognised by the Southern Tourist Board for providing high quality tourism experiences.

Runner up, Best Tourism Experience

Stopped using a Fax Machine

2003

All good things must come to an end...

Trading Standards Award

2001

We were the first bike shop to be awarded ‘Buy with Confidence’ by Hampshire Trading Standards

Trading Standards

First hire centre opened

1998

As our hire business grew, we built new premises conveniently situated in Brockenhurst Station Car Park

First Hire Centre Opened

Cyclexperience founded

1993

Ross and Nikki
Princes Trust

Ross and Nikki, both students in their 20s from Bournemouth University, launched their bike hire business with a loan from the Prince’s Trust.

Cyclexperience Founded

When we started out, we were just 20 bikes in a grain shed, with a big idea.

Today, Cyclexperience is still owned and run as a family business. The ‘secret ingredient’ of our success? Amazing staff providing world-class customer service.

Our CustomersLove Us

Cyclexperience is currently ranked #2 of 10 Outdoor Activities in Brockenhurst, and has an excellent approval rate from customers on Tripadvisor

See our tripadvisor reviews

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