Arrival times & parking - on popular days, there will be queues of around 20 mins between 10 am and 12.30 pm. Cheap rate parking starts at 10 am, a number plate recognition is in place so please pay via RingGo app by midnight the same day.
Late arrivals & last minute bookings - you don't need to call us If you have paid online but arriving late. You can book up to 2 hrs before arrival.
Busy Periods - our booking system is the best way to get availability info and get the bikes you want. If we don't have spare bikes please call and we'll get you on our waiting list.
Trailers - we try to prepare these in advance, please add a note to the booking telling us which bike needs the trailer.
Part-day hire & discounts - we offer a 25% discount for part day hire - this can't be booked and is only available after 2:30 pm. 10% off for 2 days, 25% off for 3+ days. If collecting late on day 1, book from your 2nd day and ask us if a 5 pm collection is possible to avoid the first-day cost.
Buying an Electric Bike in the New Forest - Ex-Hire E-bikes
Interested in an ex-rental e-bike? All you need to know is right here!
Watch the video to see how we get our electric ex-hire bikes ready for sale:
The brands we work with for e-bikes are Giant, Trek and Focus. They use the best battery and motor providers such as Bosch e-bike systems.
Main parts we check before we let a bike go:
Most manufacturers anticipate the battery of an electric bike will gain maximum efficiency of up to a thousand charges. Our bikes have from hundred to two hundred charges on the clock.
They are well travelled, but have been well loved & the local area is flat so they still work as new. We maintain all bikes professionally with regular software updates.
2. Chain check
We check the wear on the transmission and we replace it if it is more than half-way through its life. To check the chain, we use a special digital chain checker.
We want you to feel in safe hands - all our electric ex-hire bikes come with guaranteed 6-month warranty! You can always get in touch with us with any issues or if you need advice on maintaining your electric bike.
If we don’t have enough ex-hire e-bikes we can offer new Giant, Trek or Wisper electric bikes. Visit us at Brockenhurst Rail Station - just follow the Cyclexperience signs. See you soon!
Download our free route app for New Forest Bike trails
Navigate easily through the forest with a selection of the best cycling routes. Explore local pubs, cafes & attractions in the New Forest and Dorset.